Was looking for a specific couch that I was already committed to buying and Parker helped me easily over the phone! I never had to walk in and answer a bunch of questions or sales tactics to get me to buy more. Got exactly what I wanted with all the help I needed and no hassle! Answered many of the questions I had before purchase, and after purchase. He kept me in clear communication of when he was going to pick up the furniture, when he was travelling and when he dropped it off. I will absolutely be purchasing more of my furniture from him! P.S: He had the BEST price for the all of the sectionals I was considering